Part-Time Retail Operations Assistant

Retail Operations Assistant Company: Hendrick Motorsports Location: Charlotte, NC Position Type: Part-time (25-29 hours per week) Position Overview: Hendrick Motorsports, a leading NASCAR operation, is seeking a motivated and customer-focused Retail Operations Assistant to join our dynamic team. In this role, you will assist customers with merchandise-related questions, process sales, and maintain the store’s appearance. You will play a key part in ensuring a positive experience for our fans and customers by delivering excellent service and managing retail operations efficiently. Key Responsibilities: • Greet customers and assist them with their merchandise needs. • Describe, recommend, and explain the use, operation, and care of products. • Process sales transactions including calculating sales prices, processing payments (cash or credit), and issuing receipts. • Maintain current knowledge of store promotions, sales, and policies regarding exchanges and returns. • Keep the store clean, organized, and visually appealing for customers. • Ticket, arrange, and display merchandise to attract customers and promote sales. • Answer customer inquiries and resolve any concerns regarding the store and products. • Handle merchandise exchanges, returns, and process sales contracts. • Assist with inventory stock management and ensure products are properly displayed. • Open and close cash registers, including balancing cash drawers and making deposits. Skills & Abilities: • Excellent communication skills with the ability to interact with a wide range of customers. • Ability to work efficiently and independently, following store policies and procedures. • Basic computer skills and the ability to learn new systems. • Ability to maintain a professional, clean, and welcoming environment for customers. • Strong attention to detail and organizational skills. Qualifications: • High School Diploma or General Education Degree (GED) required. • Previous retail experience is preferred. • Must be able to work part-time (25-29 hours per week). Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRig...

Qualifications

• Excellent communication skills with the ability to interact with a wide range of customers

• Ability to work efficiently and independently, following store policies and procedures

• Basic computer skills and the ability to learn new systems

• Ability to maintain a professional, clean, and welcoming environment for customers

• Strong attention to detail and organizational skills

• High School Diploma or General Education Degree (GED) required

• Must be able to work part-time (25-29 hours per week)

Responsibilities

• Position Type: Part-time (25-29 hours per week)

• Hendrick Motorsports, a leading NASCAR operation, is seeking a motivated and customer-focused Retail Operations Assistant to join our dynamic team

• In this role, you will assist customers with merchandise-related questions, process sales, and maintain the store’s appearance

• You will play a key part in ensuring a positive experience for our fans and customers by delivering excellent service and managing retail operations efficiently

• Greet customers and assist them with their merchandise needs

• Describe, recommend, and explain the use, operation, and care of products

• Process sales transactions including calculating sales prices, processing payments (cash or credit), and issuing receipts

• Maintain current knowledge of store promotions, sales, and policies regarding exchanges and returns

• Keep the store clean, organized, and visually appealing for customers

• Ticket, arrange, and display merchandise to attract customers and promote sales

• Answer customer inquiries and resolve any concerns regarding the store and products

• Handle merchandise exchanges, returns, and process sales contracts

• Assist with inventory stock management and ensure products are properly displayed

• Open and close cash registers, including balancing cash drawers and making deposits