Motorsports Support Specialist

Job description: We are looking for a Motorsports Support Specialist to assist our customers with technical problems when using our products and services. Motorsports Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should be familiar with high performance automotive tuning and wiring. Ultimately, you will help establish our reputation as a company that offers excellent tech support aftermarket. Responsibilities Answer technical phone calls and emails Provide tech support services to FuelTech customers Race Track technical support: May require travel Requirements Experience in automotive performance and aftermarket Aftermarket ECU tuning and installation experience Understanding of internal combustion engines Familiar with high performance automotive tuning and wiring FuelTech experience is a plus - We provide training as long as the candidate has the base requirements Be able to solve complex problems Excellent communication skills over the phone/email Good team player Passionate about cars and racing Willing to travel to race track days and offer professional level support to FT customers Spanish speaker is a plus Schedule: 8 hour shift Day shift - 8:30AM-5:30PM (1 hour lunch) Weekend availability

Qualifications

• To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust

• You should be familiar with high performance automotive tuning and wiring

• Experience in automotive performance and aftermarket

• Aftermarket ECU tuning and installation experience

• Understanding of internal combustion engines

• Familiar with high performance automotive tuning and wiring

• Be able to solve complex problems

• Excellent communication skills over the phone/email

• Good team player

• Passionate about cars and racing

• Willing to travel to race track days and offer professional level support to FT customers

Responsibilities

• We are looking for a Motorsports Support Specialist to assist our customers with technical problems when using our products and services

• Motorsports Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities

• Ultimately, you will help establish our reputation as a company that offers excellent tech support aftermarket

• Answer technical phone calls and emails

• Provide tech support services to FuelTech customers

• Race Track technical support: May require travel

• 8 hour shift