IT Technician - Trackside

Job Description Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position. Responsibilities • Travel with and support the team to at-track events and testing facilities. • Setup/monitor/teardown trackside IT systems at all race & test events. • Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment. • Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions. • Analyze trends to prevent future problems and implement failover options. • Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes. • Ability to wire and test network and coax wires. • Ability to diagnose radio and antenna issues. • Additional duties may be assigned. Qualifications • 2-4 years of Systems Administration experience. • Associates degree in engineering or technology-related field, or comparable work experience. • Ability to lift 40-plus pounds without restrictions. • Ability to work weekends and travel as required; mostly race weekends with some weekday travel required. • Exceptional level of organization and attention to detail. • Ability to work in high-pressure situations and with minimal supervision. • Self-starter and highly motivated to succeed. • Excellent customer service skills. • A+ Certification required within 90 days of start date. This position is subject to periodic drug screenings during employment per sanctioning body guidelines.

Qualifications

• 2-4 years of Systems Administration experience

• Associates degree in engineering or technology-related field, or comparable work experience

• Ability to lift 40-plus pounds without restrictions

• Ability to work weekends and travel as required; mostly race weekends with some weekday travel required

• Exceptional level of organization and attention to detail

• Ability to work in high-pressure situations and with minimal supervision

• Self-starter and highly motivated to succeed

• Excellent customer service skills

• A+ Certification required within 90 days of start date

Responsibilities

• This role ensures proper server and network operations to successfully utilize technology as a competitive advantage

• This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed

• Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance

• Travel with and support the team to at-track events and testing facilities

• Setup/monitor/teardown trackside IT systems at all race & test events

• Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment

• Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions

• Analyze trends to prevent future problems and implement failover options

• Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes

• Ability to wire and test network and coax wires

• Ability to diagnose radio and antenna issues

• Additional duties may be assigned