Motorsports Sales Specialist

Job Overview Must be able to obtain a motorcycle endorsement 1) Sales Department Operations · Attain new and used sales quotas as agreed upon with the sales manager. · Use floor time effectively to meet customer needs & solicit sales of all products. · Present the features of all products to customers along with their benefits. · Show each customer advantages of products over competing brands. · Maintain the computerized inventory control system along with net profit objectives which eliminate the possibility of “lower than anticipated” profits. · Cross sell additional parts, accessories, HOG memberships, F&I products, Warranties & service contracts etc. with all new and used vehicles. · Maintain profit margin objective for all vehicle sales. · Follow procedures to ensure timely and proper completion of all paperwork. · Follow procedures for quick and efficient handling of warranty items, including tagging and proper storage of these items. · Introduce new customers to the service, parts, general merchandise and F&I departments and their personnel. 2) Customer Service · Follow the sales step process · Greet customers immediately, in a courteous and friendly manner. · Handle telephone transactions quickly, and courteously. · Ensure customers are properly qualified for needs, wants, and ability to buy. · Practice a feature/benefit selling methodology so that all customers receive consistent treatment when doing business. · Use a common and consistent quotation methodology for vehicle sales, trade-ins and purchases. · Conduct a road test, and pre-delivery inspection prior to delivery to customer. · Ensure the delivery to customer is an “EVENT” which endears the customer to the dealership. · Contact customers using mailing lists, tickler files & personal follow-up to encourage additional sales and ensure customer satisfaction. · Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Make Things Right”. · Attend training sessions to keep current with sales techniques and sales department issues. · Cultivate prospects (e.g., showroom customer follow-up, phone-in inquiries, past owners, etc.) 3) Other Duties - As Assigned Job Type: Full-time Pay: $30,000.00 - $80,000.00 per year Job Type: Full-time Pay: $35,000.00 - $80,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Employee discount • Health insurance • Health savings account • Life insurance • Paid time off • Vision insurance Work Location: In person

Qualifications

• Must be able to obtain a motorcycle endorsement

• Sales Department Operations

Responsibilities

• Attain new and used sales quotas as agreed upon with the sales manager

• Use floor time effectively to meet customer needs & solicit sales of all products

• Present the features of all products to customers along with their benefits

• Show each customer advantages of products over competing brands

• Maintain the computerized inventory control system along with net profit objectives which eliminate the possibility of “lower than anticipated” profits

• Cross sell additional parts, accessories, HOG memberships, F&I products, Warranties & service contracts etc. with all new and used vehicles

• Maintain profit margin objective for all vehicle sales

• Follow procedures to ensure timely and proper completion of all paperwork

• Follow procedures for quick and efficient handling of warranty items, including tagging and proper storage of these items

• Introduce new customers to the service, parts, general merchandise and F&I departments and their personnel

• Customer Service

• Follow the sales step process

• Greet customers immediately, in a courteous and friendly manner

• Handle telephone transactions quickly, and courteously

• Ensure customers are properly qualified for needs, wants, and ability to buy

• Practice a feature/benefit selling methodology so that all customers receive consistent treatment when doing business

• Use a common and consistent quotation methodology for vehicle sales, trade-ins and purchases

• Conduct a road test, and pre-delivery inspection prior to delivery to customer

• Ensure the delivery to customer is an “EVENT” which endears the customer to the dealership

• Contact customers using mailing lists, tickler files & personal follow-up to encourage additional sales and ensure customer satisfaction

• Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Make Things Right”

• Attend training sessions to keep current with sales techniques and sales department issues

• Cultivate prospects (e.g., showroom customer follow-up, phone-in inquiries, past owners, etc.)

• Other Duties - As Assigned