General Sales Manager

About the position Orange Coast Chrysler Jeep Dodge Ram is seeking an Experienced General Sales Manager with a strong background in used cars and a desire for career growth. This position is crucial for maintaining high standards in sales and customer service. The ideal candidate will have a proven track record of building strong teams, demonstrating integrity, and showing a commitment to professional development. As part of Lithia Driveway, a Fortune 500 company, this role offers the opportunity to contribute to the company's growth while advancing your own career. In this role, you will be responsible for forecasting and driving sales goals and objectives for the sales team, with a particular focus on achieving high performance in used car sales. You will manage and monitor the daily activities of sales managers and staff to ensure that sales volume and productivity goals are met. Developing effective sales staff is key, which involves communicating expected performance standards, monitoring their performance, identifying development needs, and providing coaching, motivation, and mentorship. Regular sales staff meetings will be conducted to ensure alignment and performance tracking. Additionally, you will work closely with the General Manager to create marketing plans and sales promotions, manage the dealership's web portal and online presence, and engage with customers to ensure their concerns are addressed and resolved. This position is designed for a leader who is focused on motivation, building a positive culture, and growing a successful team. Responsibilities • Forecast and drive sales goals and objectives for the sales team. , • Focus on high performance used car results. , • Manage and monitor daily activity of sales managers and sales staff to ensure sales volume and productivity goals are met. , • Develop effective sales staff by communicating expected performance standards, monitoring performance, identifying development needs, coaching, motivating and mentoring. , • Conduct and lead regular sales staff meetings. , • Work directly with the General Manager to create marketing plans and sales promotions. , • Manage web portal and online presence. , • On-going customer engagement and communication. , • Respond to customers' concerns to ensure full resolution. Requirements • 2-3 years as General Sales Manager required. , • Strong experience with vAuto required. , • Leader that is focused on motivation, building culture, and growing a team required. , • Ability to acquire vehicles through private party sites such as KBB ICO required. , • Knowledge on how to find cars and how to sell them required. , • CDK & Provision experience preferred. Nice-to-haves Benefits • Competitive pay , • Medical, Dental and Vision Plans , • Paid Holidays & PTO , • Short and Long-Term Disability , • Paid Life Insurance , • 401(k) Retirement Plan , • Employee Stock Purchase Plan , • Lithia Learning Center , • Vehicle Purchase Discounts , • Wellness Programs

Qualifications

• The ideal candidate will have a proven track record of building strong teams, demonstrating integrity, and showing a commitment to professional development

• 2-3 years as General Sales Manager required

• Strong experience with vAuto required

• Leader that is focused on motivation, building culture, and growing a team required

• Ability to acquire vehicles through private party sites such as KBB ICO required

• Knowledge on how to find cars and how to sell them required

Responsibilities

• This position is crucial for maintaining high standards in sales and customer service

• In this role, you will be responsible for forecasting and driving sales goals and objectives for the sales team, with a particular focus on achieving high performance in used car sales

• You will manage and monitor the daily activities of sales managers and staff to ensure that sales volume and productivity goals are met

• Developing effective sales staff is key, which involves communicating expected performance standards, monitoring their performance, identifying development needs, and providing coaching, motivation, and mentorship

• Regular sales staff meetings will be conducted to ensure alignment and performance tracking

• Additionally, you will work closely with the General Manager to create marketing plans and sales promotions, manage the dealership's web portal and online presence, and engage with customers to ensure their concerns are addressed and resolved

• This position is designed for a leader who is focused on motivation, building a positive culture, and growing a successful team

• Forecast and drive sales goals and objectives for the sales team

• Focus on high performance used car results

• Manage and monitor daily activity of sales managers and sales staff to ensure sales volume and productivity goals are met

• Develop effective sales staff by communicating expected performance standards, monitoring performance, identifying development needs, coaching, motivating and mentoring

• Conduct and lead regular sales staff meetings

• Work directly with the General Manager to create marketing plans and sales promotions

• Manage web portal and online presence

• On-going customer engagement and communication

• Respond to customers' concerns to ensure full resolution