Used Car Sales Manager

Job DescriptionEnsures customer retention and the profitability of this profit center by recruiting qualified sales personnel. Assumes responsibility for appraising, reconditioning, displaying, and merchandising the used vehicle inventory.Job DutiesHires, motivates, counsels and monitors the performance of sales people.Understands, keeps abreast of and complies with federal, state and local regulations that affect sales.Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals.Ensures proper follow-up of all potential buyers.Monitors customers likes and dislikes, lost sales, and dealership sales history and conducts local market analyses to advise which vehicles to stock.Conducts daily and weekly sales and sales training meetings.Establishes and enforces product-knowledge standards.Oversees the efforts of salespeople to enhance the image and customer satisfaction ratings of the dealership.Helps salespeople close deals.Ensures 100 percent turnover of each customer to F&I.Ensures that used-vehicle salespeople are informed of all new inventory and current advertising efforts, including special sales.Enforces a pre-determined day turn policy.Appraises incoming trades.Ensures that cosmetic and mechanical reconditioning is performed within the dealership's cost and time limitations.Handles customer complaints immediately and according to dealership's guidelines.Maintains professional appearance.Other tasks as assigned.Job Type: Full-timePay: $47,224.37 - $141,267.24 per yearBenefits:Dental insuranceHealth insuranceHealth savings accountLife insurancePaid time offVision insuranceSchedule:10 hour shiftAbility to commute/relocate:Scottsdale, AZ 85260: Reliably commute or planning to relocate before starting work (Required)Experience:Dealership experience: 2 years (Required)Sales: 1 year (Preferred)Work Location: One location

Responsibilities

• Job DescriptionEnsures customer retention and the profitability of this profit center by recruiting qualified sales personnel

• Assumes responsibility for appraising, reconditioning, displaying, and merchandising the used vehicle inventory

• Job DutiesHires, motivates, counsels and monitors the performance of sales people.Understands, keeps abreast of and complies with federal, state and local regulations that affect sales

• Assists individual salespeople in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals

• Ensures proper follow-up of all potential buyers

• Monitors customers likes and dislikes, lost sales, and dealership sales history and conducts local market analyses to advise which vehicles to stock

• Conducts daily and weekly sales and sales training meetings

• Establishes and enforces product-knowledge standards

• Oversees the efforts of salespeople to enhance the image and customer satisfaction ratings of the dealership

• Helps salespeople close deals

• Ensures 100 percent turnover of each customer to F&I.Ensures that used-vehicle salespeople are informed of all new inventory and current advertising efforts, including special sales

• Enforces a pre-determined day turn policy

• Appraises incoming trades

• Ensures that cosmetic and mechanical reconditioning is performed within the dealership's cost and time limitations

• Handles customer complaints immediately and according to dealership's guidelines

• Maintains professional appearance